Big data is changing the travel and hospitality industries positively. From the accommodations to the experiences upon arrival, big data is producing some significant changes. Big data has been in the travel and hospitality industry over the last few years. More developments can be expected in the future.Travel brands use big data to offer their customers the best.
Better Pricing Strategies
In the case of travelers, one of the most important aspects is the price of the hospitality products. They can choose an accommodation just because of its better price. This is why travel professionals can use big data to create better pricing options.
Check out websites as an example of how this works. Notice how the website features a list of different independent hotels and includes variable pricing on the screen. Online travel agencies use big data and analytics to draw real-time prices from the various hotels, based on timing, demand, and seasonal factors. The result is a lower price for customers.
Enhanced Customer Experiences
Online travel agencies have long invested in attempts to personalize customer experiences so that guests enjoy their stays and return in the future. The competitive advantage in today’s hotel industry is driven more by the ability to anticipate and proactively meet the needs of customers; a skill that can only be exercised through data analytics. In other words, big data allows OTAs to move from being reactionary to proactive.
Big Data Means Big Change
Travel orıfesionals believe in the positive influence of big data on the travel industry. Every travel professional in the industry has to access to relevant data for better decision making and more seamless experiences.