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The Republic of India is the seventh largest and second most populous country, which is located in Southern Asia. India is identified by its cultural and commercial wealth in its history. Hinduism, Buddhism, Jainism, and Sikhism are the religions, which were commenced in the country. Besides these four religions, Zoroastrianism, Judaism, Christianity, and Islam arrived in the country in the 1st millennium CE. All these beliefs have important roles in the shaping of the country’s diverse culture. India became an independent country in 1947 after a non-violent struggle led by Mahatma Gandhi. Before its independence, India was the colony of Great Britain. India is one of the fastest growing economies in the world. The country is known as the seventh-largest GDP and third-largest by purchasing power parity.

According to estimates prepared by the National Council for Applied Economic Research, tourism contributes as much as 6.77% to India’s total Gross Domestic Product through direct and indirect impact.

Nowadays, tourism is the largest service industry in the country. The tourism industry has a contribution of 6.23% to the national GDP and providing 8.78% of the total employment. 5 million annual foreign tourists are visiting the country as well as the 562 million domestic tourist visits. The tourism industry in India has generated 100 billion US dollars and it is expected to increase to 275.5 billion US dollars with a 9.4% annual growth rate.

According to the World Travel and Tourism Council, India will be a tourism hotspot from 2009-2018, having the highest 10-year growth potential. As per the Travel and Tourism Competitiveness Report, 2009 by the World Economic Forum, India is ranked 11th in the Asia Pacific region and 62nd overall, moving up three places on the list of the world’s attractive destinations. It is ranked the 14th best tourist destination for its natural resources and 24th for its cultural resources, with many World Heritage Sites, both natural and cultural, rich fauna, and strong creative industries in the country. India also bagged 37th rank for its air transport network. The India travel and tourism industry ranked 5th in the long-term (10-year) growth and is expected to be the second largest employer in the world by 2019. The 2010 Commonwealth Games in Delhi are expected to significantly boost tourism in India further. [www.ibef.org/industry/tourismhospitality.aspx]

Moreover, India has been ranked the “best country brand for value-for-money” in the Country Brand Index (CBI) survey conducted by Future Brand, a leading global brand consultancy. India also claimed the second place in CBI’s “best country brand for history”, as well as appears among the top 5 in the best country brand for authenticity and art & culture, and the fourth best new country for business. India made it to the list of “rising stars” or the countries that are likely to become major tourist destinations in the next five years, led by the United Arab Emirates, China, and Vietnam. [www.ibef.org/industry/tourismhospitality.aspx]

Top 5 World Heritage Sites in India

Taj Mahal:

Taj Mahal is located on the right bank of the Yamuna River in a vast Mughal garden, which is nearly 17 hectares, in the Agra District in Uttar Pradesh. It was built in the memory of Mumtaz Mahal, wife of Mughal Emperor Shah Jahan. Construction of the Taj Mahal was started in 1632 AD and completed in 1948 AD. Taj Mahal is one of the Seven Wonders of the World.

Qutub Minar:

Qutub Minar is 120 meters tall and It is the tallest brick minaret in the world. Qutub Minar, along with the surrounding monuments, forming the Qutb Complex, which is a UNESCO World Heritage Site. Qutub Minar is situated in New Delhi.

Sun Temple:Besides being in UNESCO World Heritage Site List, Sun Temple has also featured on the various list of Seven Wonders of India. Carved stone wheels, pillars, and walls construct it. King Narasimhadeva I built the temple complex at Konark in Odisha, which is in the shape of a gigantic chariot.

Monuments of Khajuraho:Monuments of Khajuraho are a group of Hindu and Jain temples in Madhya Pradesh, India. Monuments are famous for their nagara architecture style and sculptures.

Mahabodhi Temple:Mahabodhi Temple in Patna, Bihar state, India. Mahabodhi Vihar, which means Great Awakening Temple, is a Buddhist temple. It is said that Buddha attained enlightenment in Mahabodhi Temple.

International hospitality group AccorHotels and online reservation systems HotelsPro recently agreed on a partnership program, aiming to enhance the tourism experience of worldwide travelers.

The partnership will focus on four strategic pillars, including highlighting AccorHotels accredited hotels more prominently, joint development of sales strategies and cooperation on travel technologies. AccorHotels currently operates 4,300 hotels and 10,000 private homes in 100 countries.

The partnership will allow HotelsPro’s over 44,000+ registered users to access and enjoy personalized experiences from AccorHotels’ global brands portfolio, which includes internationally acclaimed luxury brands such as Raffles, Sofitel Legend, Fairmont, SO/, Sofitel, onefinestay and MGallery by Sofitel; popular midscale brands such as Novotel, Mercure, Mama Shelter, and Adagio.

 

Nazlı has been working at HotelsPro for more than 3,5 years now. As an experienced Pricing Supervisor, she is skilled in analyzing currency risk, revenue assurances, revenue analysis, and analyzing client buying behavior. Nazlı is a strong professional with a Master and Ph.D. focused in Political Science.
Main Strengths:

✔ Analysing currency risk to protect profit
✔ Revenue Assurances
✔ Assist with the development of based pricing standards
✔ Analysing client buying behavior for rising profit
✔ Monitoring and maintain expected profitability
✔ Coordinating with IT department for improvements

Now, let’s give the mic to Nazlı, and listen to her story from her.

  • What area of HotelsPro do you work in?

I work as a Pricing Supervisor at HotelsPro.

  • Tell us about your duties at HotelsPro.

As the pricing team, our main duty is to provide our customers with the most suitable prices. We approach each client as a different case and trying to make smart pricing. We also pay attention to the rates; this is one of the most important points of our job. Apart from these, we are always in contact with the Sales and IT teams.

  • What do you enjoy most about working at HotelsPro?

HotelsPro is just like a school, with all its challenges. I learn something new every single day at HotelsPro. Additionally, being with young and dynamic people all the time makes our working environment very entertaining.

  • What is your most memorable travel experience?

I love scuba diving. While I make vacation plans, I usually choose places where I can dive. During one of my vacations, I found out that I can not dive more than 22 meters. It was a panicky moment for me. I don’t like diving tubes on my back while diving. As a result, I gave a decision to take professional breathing exercises. After I complete my exercises, I hope I will dive without tubes.

  • Would you like to add anything?

Yes, as you know, I  have a Master and a Ph.D. degree in Political Sciences. My area of specialization is Gender Politics since I have always been interested in gender issues. Accordingly, I am a member of Mor Dayanışma. If anyone is interested in being a member of Mor Dayanışma, please do not hesitate to get in touch with me.

Development has been exponential in Ras Al Khaimah as of late, bringing about a free-trade zone, an artificial island with extravagance resorts, new leisure facilities and a mountain road offering radiant perspectives. A large portion of the advancement is situated in a zone called Al Hamra, about 15 km south of RAK City.

In RAK City itself, the silvery white and multi-domed Sheik Zayed Mosque overlooks the Al Qawasim Corniche, a paved promenade with booths, seats, and restaurants fronting the creek.

RAK is additionally the passage to the beautiful Musandam Peninsula, an enclave of Oman.Ras Al Khaimah Tourism Development Authority (RAKTDA), has reported a 14 percent increment in global guests amid the initial a half year of the year. This is ahead of the industry forecast of 4 for percent tourism development in the Middle East in the first half of 2018.

Worldwide markets represented 66 percent of guest landings from January to June 2018, with an important increase in Russian guests, up 50 percent year-on-year. Germany remained the second greatest source market, up 4 percent, trailed by the UK with an expansion of 13 percent on 2017.

The most recent 42 years have seen real infrastructure improvements that have helped put the UAE on the map.

Since the unification of the UAE’s seven emirates 42 years prior, the UAE has made its stamp on the world as the main tourism destination.

Over the most recent 42 years, the UAE has seen the production of airlines, such as Emirates and Etihad Airways, airplane terminals, a metro station, shopping centers and other major attractions.

The tourism industry has reinforced significantly, with enhancing inhabitants in Dubai and Abu Dhabi on the back of the growing network of Etihad Airways and Emirates airline.

As per information by Dubai Chamber, the UAE’s tourism part is relied upon to develop by 6.5 for each cent every year between 2011 and 2021.
Once a small trading center, Dubai has ascended to end up a universal tourism destination for leisure and business travelers through the framework created to cater to these markets.

Dubai is perceived as an entertainment center, known for its shopping malls and attractions. Not long ago, Dubai propelled Vision 2020, which includes drawing in 20 million guests to Dubai by 2020, from 10 million guests in 2012, and tripling the yearly contribution made by tourism to the city’s economy.
Following the vision, Dubai Department of Tourism and Commerce Marketing will center around situating and advancing Dubai as a family, event and business destination.

The UAE has turned into a regional hub for meetings, incentives, conventions and exhibitions, and additionally VFR tourism (visiting friends and relatives).Sporting events contribute significantly to reinforcing the UAE status on the world circuits as a main global sport tourism destination: Tennis, Golf, Formula 1, and additionally Marathon, Cricket, Rugby, Sailing, and more recently Sky Diving.

In the meantime, Dubai has seen various new hotels open to accommodate the developing number of guests, including The Conrad, Shaikh Zayed Road, The Oberoi Dubai, and Novotel Al Barsha, among others. Abu Dhabi is attempting to wind up “a capital city”, boasting cultural sites. The emirate saw the opening of Louver Abu Dhabi in Saadiyat Cultural District. The site will likewise be home to Zayed National Museum. The emirate is also trying to position itself as a family destination, with the opening of Yas Waterworld.

Another breakthrough is the foundation of an Industry Development Committee to serve the cruise sector, which Abu Dhabi is hoping to develop. The board will meet each month to examine difficulties and opportunities in the industry.

India is Abu Dhabi’s biggest abroad market, with 121,763 Indians remaining at the emirate’s hotels in the initial nine months of the year, followed by the UK and Germany.

In the meantime, the northern emirates of Fujairah and Ras Al Khaimah are situating themselves as centers for heritage and culture, while Sharjah is turning into a religious and cultural destination.
Place your order now for the competitively priced hotels in UAE

Some time ago, around two decades back, you needed to look for the services of a nearby travel agency to research and book a trip. These days, traveler have numerous alternatives accessible to them to help pick destinations, compare costs and reserve a spot independently and effortlessly. They are likewise investing a lot of time arranging travel, using both online and offline channels, in the weeks paving the way to a purchase.

Competition in the travel industry is high, and margins are low. Online travel agencies (OTAs) can’t work in the way they used to. What’s more, with the cost of travel continuously being driven around low-cost carriers, OTAs should be adaptable and agile to stay at the highest point of their game.

What’s interesting is the cost isn’t continually king in consumer purchasing choices. In fact, client encounter is the real differentiator. What’s more, the winners are those that can make, customize and guide a traveler’s journey – provide a high-quality customer experience throughout.

The variety of holiday add-on now accessible, such as holiday trips and car rental, means that OTAs can adequately remain nearby to the client all through the entire excursion and receive the money related benefits therefor. In the future, the big players may even enable travelers to order room service through their app or site while sitting in their hotel room.

The OTA collaboration isn’t just a one-time exchange; it’s a continuous relationship all through the traveler’s excursion. And that is where data becomes critical. Building a constant connection and gaining by the known preferences of the traveler can drive differentiation and build client loyalty.

Achieving this level of personalization and agility requires a shift in traditional business and marketing models. It means investing heavily in your technology stack, and having adaptable back-end systems and processes, to adapt rapidly to fast-changing client demands.

OTAs need to build up capacities in managing information for value to drive client experience. Artificial intelligence (AI) and machine learning will help drive value from data more efficiently, supporting personalization at each phase of the client journey.

As critical for supporting this level of personalization and client experience are flawless payment processes. Consumers’ expectations will proceed to develop and those travel businesses that can offer them an adaptable, quick and smooth payments experience, while having B2B payment processes set up to support it, are sure to gain market share. They ought to in this manner be making it a need to extend their payment alternatives in the front-end to drive conversion and improve client experience.

Furthermore, by having a universally accepted payment method such as VANs in the back-end, coordinating the payment demands of a worldwide client base is easier than ever. There indeed is no reason to pass up a significant opportunity for global revenue opportunities.

Mine is primarily responsible for creating, implementing, and evaluating our colleagues’ training. Mine also has different titles such as Quality & CEM Specialist. But, we will focus on her training specialist title in interview.

Mine is responsible for;

✔Creating and implementing our colleagues’ training

✔Designing training programs

✔Improving individual performance

✔Analyzing training needs.

✔Analyzing CSS agents’ communication standards

You can usually see her in Bosphorus meeting room with her beautiful curly hair and energetic style of education, telling something to her trainees.

Now, let’s give the floor to Mine, and listen to her story from her.

1) What are some of the core duties, functions, and responsibilities of your role?
CSS agents are in direct communication with customers 24/7. Being responsible for their communication with customers and the quality of their workflow is the most crucial part of my job. To analyze their training needs and design training sessions is my other responsibilities in this role.

2) What is most exciting about your role?
To be a reliable person for the agents and to be the first person who has the real communication to the newcomers in the company, is the most exciting aspect to me.

3) What part of this job do you personally find most challenging?
The most challenging part of my job is to train people who are different than each other in terms of personality and culture.

4) What type of skills are needed to be successful in this role?
The skills such as empathy, patience, high communication skills and passion to train people, are needed to be successful in this role. The trainer should be an empathic person to agents and clients to see both sides of the coin.

5) What do you find to be the most rewarding part of your job?
The most rewarding part of my job is to get “thanks” and to see their success, passion in their role.

HotelsPro, one of the leading marketplaces for the travel professionals globally, today announced it has achieved integration of TravelLine Channel Manager. The integration between TraveLine Channel Manager and HotelsPro will enable medium and large hotels using these systems to provide a fully streamlined working process.

TravelLine is one of the most reputable channel manager company in East Europe and Russia. This cooperation will give more opportunities to HotelsPro’s partner hotels to load rates, inventory in a fast and safe way and receive bookings directly in their PMS.

HotelsPro officials stated that the main goal of their cooperation was to accord potential guests the better prices. They said with channel manager it was easier for hotels to keep the rate parity. Moreover, with every newly integrated PMS their clients’ choice becomes wider.

About TravelLine:
TravelLine has been an IT vendor of high-tech services for hoteliers for a decade. A product range includes 10 services with three flagships: booking engine TravelLine Hotel, cloud-based property management system TravelLine WebPMS, and TravelLine Channel Manager. TravelLine is now going worldwide with its offices functioning in Russia, the USA, Ukraine, Belarus, Tunisia, Bulgaria, Kazakhstan, and Poland.

About HotelsPro:
HotelsPro is one of the leading marketplaces for the travel professionals globally. With the strength it gets from its in-house developed technologies, HotelsPro helps travel professionals to access hospitality products with accurate results and steady prices immediately with one click. HotelsPro has a far-reaching portfolio of 600,000+ hotels, 15,000+ tours & activities, 25,000+ transfers in 205 countries.

Adventure travel isn’t only for the under 40 set nor the selective domain of experienced adventure devotees any longer – and the greater part of those booking adventure travel are spending significant money on one-week or longer treks, as per recently released survey results.

The survey, which is the first of an arranged yearly benchmarking of active and adventure travel, was led among leisure-selling travel operators, primarily the individuals who specialize in adventure travel. Eighty-six percent of the respondents showed they’ve encountered development in their adventure travel deals in the course of recent years. Likewise, of note, the number of respondents who reported that the average age of adventure travelers falls into the 29-40 age extend versus 41-50 age range contrasted by just a single rate point, and a healthy 22 percent of adventure travelers fall into the 51-60 age section.

The survey likewise uncovered that 65 percent of survey respondents expressed the dominant part of their adventure travel business includes trips of 7 to 10 days long and another 21 percent are most commonly reserving voyages of 11 days or more. From a pricing standpoint, 30 percent of respondents said adventure voyagers are spending per $2000-3000 for each individual by and large; another 33 percent cited an average spend of between $3000-5000 for each individual and 22.5 percent indicated consumers are commonly spending $5000-plus per person on average.Adventure travel is on the rise and the average age of adventure voyagers is expanding. Consumers are focused increasingly on authentic, transformational and exciting travel experiences, which is filling the development in adventure travel. And, we are seeing numerous consumers spending enormous money on adventure travel to far-flung destinations on longer excursions and in addition many who are combining adventure travel with some luxury elements.  

 The top 10 adventure travel destinations, according to the survey:

  • -Western Europe
  • – Central America
  • – North America
  • – Caribbean
  • – South Pacific
  • – South America
  • – Mexico
  • – Africa
  • – Central Europe
  • South and Southeast Asia

The top 10 types of adventure travel most-often booked:

  • – Cultural Tours
  • – Hiking/Walking/Trekking
  • – Culinary and Foodie
  • – Scuba Diving/Snorkeling
  • – Small Ship Expedition Cruises
  • – Sea Kayaking/Whitewater Kayaking/Kayak Touring
  • – Biking/Road Biking/Mountain Biking
  • – Safaris
  • – Rafting
  • – Multi-sport (i.e., hike/bike/kayak in one trip)

The survey demonstrated that adventure travelers are booking a blend of pre-organized tour operator packages and customized independent trips with neither classification strongly driving the other.

Choosing where to take that long-anticipated summer vacation can be an overwhelming challenge. Consider one of the following destinations where off-season deals, fewer crowds or special events make this the right time to go. Here are 6 great places to travel in the summer of 2018:

RussiaRussia is set to have soccer fans for the 2018 World Cup, happening June 14-July 15 in 11 different cities. Final games will be held in Moscow, with different matches occurring in St. Petersburg, Sochi and lesser-known cities, including Saransk and Kazan. An online fan guide provides general direction on making a schedule, finding hotels, acquiring a visa and different coordinations. Of the 32 teams competing, Brazil, Argentina, Germany, Portugal and Spain are among the in high demand matches.

See the top hotels in Russia


Azores, PortugalThe Azores, a self-governing Portuguese territory around 1,000 miles from Portugal. Guests will be able to access to the enchanting capital in under six hours, however, the compact city isn’t the main fascination. The archipelago is involved nine islands, with the primary island of São Miguel as the beginning stage. Beyond the capital is an untouched scene known for whale watching and hiking. Hot springs and sheep likewise flourish. Hop over to Pico Island for its wineries and vineyards, Terceira Island for its UNESCO World Heritage Site or Faial Island for diving and watersports.

See the top hotels in the Azores

Malawi, AfricaSummer is prime-time safari season, with under-the-radar Malawi developing as a buzzy destination. Voyagers make a beeline for Majete Wildlife Reserve, Liwonde National Park and Nkhotakota Game Reserve for fewer crowds and an expanded possibility of animal sightings. Liwonde National Park is prominent, since in addition to the fact that it is overflowing with elephants, hippos and dark rhinos, but a recent conservation effort by African Parks included cheetahs, as well. Majete Wildlife Reserve has likewise been repopulated by African Parks and is currently a Big Five with elephants, lions, dark rhinos, buffalo, and leopard.

See the top hotels in Malawi

South Africa2018 imprints what would have been Nelson Mandela’s 100th birthday celebration. To watch the event, the South African Tourism board and the Nelson Mandela Foundation relaunched the Madiba’s Journey application containing 100 essential Mandela landmarks and sites that individuals can visit. Remarkable points incorporate Mandela’s birthplace on the Eastern Cape; the site where he was caught in the KwaZulu-Natal region; his jail cell on Robben Island, where he was imprisoned for 18 years; and the Apartheid Museum in Johannesburg.

See the top hotels in South Africa

Ticino, SwitzerlandThe hidden wine region of Ticino is a ready alternative to Italy’s more crowded destinations. In fact, guests can nearly trick themselves into accepting they’re in Italy since Ticino borders the northern bit close Lake Como, and its residents speak Italian. The area’s winemaking history goes back to Roman times; the principle reason Swiss wine isn’t all the more outstanding is on the grounds that the nation sends out only one percent of it. Visitors can follow the Mendrisiotto Wine Route to investigate a portion of Ticino’s best wineries and taste Merlot, the territory’s most common grape.

See the top hotels in Ticino

Faroe IslandsSituated between Iceland and Norway, this under-visited archipelago comprising of 18 islands is gradually pulling in those wishing to get away from Iceland’s crowds. The autonomous Danish region welcomes guests with a rough, land- before-time scene, characterized by green valleys, volcanic mountains and spouting cascades. Rent a car to explore the island chain and partake in outside activities from climbing to horseback riding. If that is not enough, there are also festivals and events throughout the entire summer to keep travelers entertained.

See the top hotels in the Faroe Islands